We're sorry to hear that your package arrived damaged or was stolen during delivery. We understand how frustrating this can be, and we want to help you resolve this issue as quickly and efficiently as possible.
If you have purchased our Friendly Package Protection, we recommend filing a claim through the following link: https://app.friendlyinsurance.io/start-claim. Friendly will guide you through the claims process and work with you to resolve the issue.
If you didn't purchase Friendly Package Protection, please reach out to our customer service team and provide us with your order number and details about the damaged or missing package. We will do our best to assist you in resolving this issue and making sure that you receive your order or a replacement item as soon as possible.